Give the customer a clear next step
Bring the amount and the reason for payment into a conversation the customer understands.
THE POWER BEHIND THE PLATFORM
Built to keep
you moving.
Shared capabilities.
Every department connected.
CAPABILITIES / PAYMENTS01 — 05
EVERY DEPARTMENT. CONNECTED.
A better finish to every visit.
Connect payment processing and text-to-pay with the customer record and cashier workflow.
BUILT INTO THE WAY YOU WORK↓
Keep the close connected
Tie the payment workflow to the visit instead of treating checkout as an unrelated process.
Give the team context
Help service and cashier teams discuss the same transaction when a customer asks a question.
IN YOUR DEALERSHIP
At the service lane
An advisor finishes explaining the work. Text-to-pay gives the customer another way to complete the payment step.
At the counter
The cashier needs the visit context to answer a question about what the customer is paying for.
Which processor, payment methods, settlement timing and fees apply to my dealership?
Explore it with usCAPABILITIES / PHONE, TEXT & BDC02 — 05
EVERY DEPARTMENT. CONNECTED.
Pick up where the conversation left off.
Keep customer conversations — phone, text and the BDC — closer to the record, the vehicle and the work.
BUILT INTO THE WAY YOU WORK↓
Service updates
Give the customer a useful update about the next decision or change to their visit.
Sales follow-through
Carry the vehicle interest and previous conversation into the next contact.
Department handoffs
Give the next team member enough context to continue without starting over.
IN YOUR DEALERSHIP
A customer calls back
The useful question is not only who called. It is what they need and what the team already knows.
A visit changes
An advisor can explain the revised next step with the repair context close at hand.
How will our existing numbers, communication preferences and provider setup work?
Explore it with usCAPABILITIES / REPORTS & INSIGHTS03 — 05
EVERY DEPARTMENT. CONNECTED.
Find the reason behind the result.
Move from departmental dashboards to the operational detail behind performance.
BUILT INTO THE WAY YOU WORK↓
Start with a question
Look at the department or rooftop that needs attention before focusing on individual transactions.
Read the context
Compare the period, workload and operating conditions behind a result.
Turn insight into action
Bring an observation to the person who can investigate it and agree on what to review next.
IN YOUR DEALERSHIP
The service meeting
A change in department performance becomes a discussion about capacity, job mix and work still waiting.
The group review
Compare rooftops with attention to their size and operating context, then examine the details that need explanation.
Which definitions, filters, drill-downs and rooftop permissions will our team use?
Explore it with usCAPABILITIES / CLOUD FOUNDATION04 — 05
EVERY DEPARTMENT. CONNECTED.
The same story. Wherever the work happens.
A browser-based workspace connects dealership records across departments and devices.
BUILT INTO THE WAY YOU WORK↓
At the desk
Work from the customer and operational records your department depends on.
Across the store
Keep shared context available as work moves between sales, service, parts and administration.
At the data layer
Use access controls to define who should see and work with dealership information.
IN YOUR DEALERSHIP
From desk to drive
A browser-based experience supports the shift between office work and conversations around the dealership.
From one rooftop to a group
Agree on the relationship between local responsibilities and group oversight before assigning access.
What connectivity, device, backup and recovery requirements should we plan around?
Explore it with usCAPABILITIES / MILES AI05 — 05
EVERY DEPARTMENT. CONNECTED.
Intelligence with context.
Miles brings dealership context to questions, write-ups, coaching, and follow-up.
Meet Miles →BUILT INTO THE WAY YOU WORK↓
In-app assistant
Voice-to-RO dictation
Customer roleplay & coaching
Declined-work follow-up
Anomaly alerts
Training & document generation
IN YOUR DEALERSHIP
Connected to the work
Bring dealership context to questions, write-ups, coaching, and follow-up.
What would your team like to work through with Miles?
Explore it with us