Give the customer a clear next step
Bring the amount and the reason for payment into a conversation the customer understands.
Connect payment processing and text-to-pay with the customer record and cashier workflow.
Talk through your workflowPURPOSE IN THE EVERYDAY
Bring the amount and the reason for payment into a conversation the customer understands.
Tie the payment workflow to the visit instead of treating checkout as an unrelated process.
Help service and cashier teams discuss the same transaction when a customer asks a question.
IN PRACTICE
An advisor finishes explaining the work. Text-to-pay gives the customer another way to complete the payment step.
The cashier needs the visit context to answer a question about what the customer is paying for.
BEFORE YOUR WALKTHROUGH
Bring your current process and the people responsible for it. Confirm the exact scope and configuration for your store during the walkthrough.
Discuss your dealershipKEEP EXPLORING
YOUR PEOPLE. YOUR DEALERSHIP. YOUR NEXT CHAPTER.